Continuous Improvement Software for Healthcare

Challenges in Developing and Scaling Improvement Capability

Embedding and sustaining an organisation-wide quality improvement culture and practice, is like any organisational transformation programme - challenging. There are many stages in the journey to having a mature improvement capability with different challenges arising at different stages. In this guide we focus on three key challenges which generally present themselves at all points along the improvement journey.

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Organize and execute improvement projects

Whether running projects or facilitating large programmes - run and store everything in one place. Provide teams with an easily accessible collaborative workspace for all their improvement work. With everyone and everything in one place projects complete quicker with a greater chance of success and can be easily celebrated and spread.

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Time-saving improvement tools

Pick from a range of integrated improvement tools that save time and bring your data to life. Easy to use tools to simplify data capture, visualisation and interpretation - saving the hassle of using lots of software and offline templates. Teams save time and data capture is more complete and up to date.

Scaling up improvement at Yale New Haven Children’s Hospital

Yale New Haven Children’s Hospital (YNHCH) is among the nation’s best children’s hospitals and is highly ranked nationally in six out of ten pediatric sub-specialities. The hospital has a strong record of improvement and has been nationally recognised for QI work a number of times.

Despite their many successes, YNHCH believed their efforts to improve were being held back by:

• Lack of visibility of improvement work across the hospital, and limited ability to monitor its progress.
• Initiatives losing momentum over time, sometimes never to be completed.
• No central repository for QI work, or structured approach for staff to follow.

Life QI is helping YNHCH maintain good engagement from staff in QI and has led to over 30% of projects demonstrating improvement. It’s a fantastic start and one we are really excited to be a part of and to build on over the coming years.

Developing the next generation of clinical leaders at UNC School of Medicine

The Improvement Scholars Program is a structured, experiential learning program, run by the Institute for Healthcare Quality Improvement (IHQI) at UNC School of Medicine. Improvement Scholars learn clinical improvement leadership by proposing, designing and leading a project with guidance and support from experienced clinical improvement leaders.

The IHQI leadership and coaches had been struggling to provide a standardized means of capturing staff projects, provide access to best practice improvement tools, enable collaborations across disciplines, and share access to current and past projects for learning. This was constraining the success of the projects and reducing the levels of improvement undertaken by staff after completing the program.

Since adopting Life QI, the project setup and collaboration process has been hugely streamlined, making it easier for staff to get projects started and get input from colleagues and IHQI Faculty. The IHQI leadership are also able to track in real-time the work being undertaken under the program. The feedback from staff have been extremely positive and the faculty are seeing greater levels of engagement from staff than before adopting Life QI. Life QI is now set to be used on all future Improvement Scholars cohorts.