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As organisations embark on and progress along their improvement journeys there are many challenges to overcome. Appropriate use of technology can be a powerful enabler in tackling these challenges.

 

Life QI accelerates the improvement journey by enabling capacity development, project execution and informed decision making. Find out why an increasing number of health and social care providers are turning to Life QI as their technology platform of choice.

Ready to learn more?

Let’s explore how Life QI could help you. In this guide you will learn to:

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Building improvement skills

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Executing improvement projects

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Effective governance and tracking ROI

 

Download the FREE Guide

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Challenges in Developing and Scaling Improvement Capability

 

Embedding and sustaining an organisation-wide quality improvement culture and practice, is like any organisational transformation programme - challenging. There are many stages in the journey to having a mature improvement capability with different challenges arising at different stages. In this guide we focus on three key challenges which generally present themselves at all points along the improvement journey.

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Building Improvement Skills

  • Developing the right skills at the right levels of the organisation is a crucial component in wide-spread sustainable improvement. Life QI underpins a systematic approach to building skills in the following ways:
• Learn by doing with QI tools (e.g. PDSA, SPC charts)
• Share best practice projects and examples
• Peer-to-peer collaboration
• Easily coordinate and manage your training programme

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Executing Improvement Projects

  • Once staff have been empowered to act and trained in QI, it’s time to execute on their ideas – effectively, consistently, and at scale. Life QI enables organisations to run more successful improvements that complete quicker by:
• Consistent approach and the tools to get the job done
• Collaborative workspace to bring the team together
• Learning from others to accelerate improvement
• Complete projects quicker, with greater success
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Effective Governance and Tracking ROI

  • Complete, accurate, real-time data is needed to enable effective governance and track what’s working, what’s not to make the necessary adjustments early. Life QI supports effective governance through:
• Real-time visibility of activity and impact
• Aligning activity to priorities and themes
• Evidence for regulators and accreditation
• Tracking return on investment

QI across Australia

Learn how Life QI can be used to improve quality in your organisation.

 

Download the Guide

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Western Health

Western Health is one of the largest health services in Victoria, comprising 3 acute hospitals and a number of other services, and caring for a population of almost one million in west Melbourne.

As part of their 2021-2023 strategic plan western health aimed to “Establish an organisation-wide, evidence-based methodology for collaborative quality improvement” and “enhance active participation, facilitation and collaboration in research, education and quality improvement initiatives”. Big objectives, and with one extra challenge - Western Health have more that 11,000 staff, and a keen drive to improve, but started their journey with only 1.6 FTEs on the improvement team!

It was clear from the outset that they needed a software platform to help manage improvement work from across the organisation and an efficient mechanism for supporting staff involved in driving improvement in their departments. Western Health implemented Life QI, initially at a small scale, and have seen great success in facilitating their project portfolio across a range of project scales – Local, Divisional, and Organisational.

As improvement work and capability continues to expand, the automations available in Life QI will be crucial in ensuring efficiency and appropriate governance across an ever-growing project portfolio. Life QI is also becoming a crucial mechanism for tracking and reporting against NSQHS standards.

Western Health - Case Study

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Life QI is facilitating the sharing of data and resources to enable teams to connect and learn at an accelerated rate.

Adele Kelly
Adele Kelly

Collaborative Quality Improvement Coordinator

Women's and Childrens Healthcare Australasia

Accelerating Your Quality Improvement Journey

Contact the friendly Life QI team to discuss how Life QI could benefit your improvement work

 

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