Enabling Quality Improvement Across NHS Trusts

As organisations embark on and progress along their improvement journeys there are many challenges to overcome. Appropriate use of technology can be a powerful enabler in tackling these challenges.

Life QI accelerates the improvement journey by enabling capacity development, project execution and informed decision making. Find out why an increasing number of health and social care providers are turning to Life QI as their technology platform of choice.

Challenges in Developing and Scaling Improvement Capability

Embedding and sustaining an organisation-wide quality improvement culture and practice, is like any organisational transformation programme - challenging. There are many stages in the journey to having a mature improvement capability with different challenges arising at different stages. In this guide we focus on three key challenges which generally present themselves at all points along the improvement journey.

Case Study - Engaging staff in QI

Barts Health is building a WeImprove culture

Barts Health NHS Trust is on a mission to put quality improvement at the heart of everything staff do. ‘WeImprove’ was created to give QI its own brand and is used to run events around the trust including training days, conferences and forums – giving thousands of staff the chance to learn about the benefits of QI. In-person and virtual events are complemented by a range of digital channels that share and promote all the fantastic improvements staff work on; including: the WeImprove Twitter account, the WeImprove intranet page, and of course sharing all current and past projects on Life QI – the home of all the WeImprove projects.

Case Study - Building improvement skills

CNWL empowers staff and increases QI capacity and capability

Central and North West London NHS Foundation Trust (CNWL) underwent a major revamp of their QI strategy in 2017, kickstarting their improvement programme. The objective was to create a culture of improvement where positive change could be driven from all corners of the organisation. To achieve this, they implemented a robust approach to training staff in QI mindset and approach, using Life QI as a vehicle for that. Since then, QI has spread exponentially in the organisation and improvements delivered across all aspects of care delivery, operations and administration.

Case Study - Executing and tracking improvement

ELFT use Life QI to drive QI at scale

East London NHS Foundation Trust (ELFT) are well known as a leading improvement focused organisation. They have developed widespread improvement capability across all areas of the trust allowing them to reach and maintain an Outstanding CQC rating.

The Trust uses Life QI to facilitate QI projects across all Directorates, providing consistency of application and complete oversight. This in turn ensures complete and accurate reporting which allows for widespread learning and informed decision making maximising the impact of their improvement work.