Staff Engagement

Staff engagement in QI: benefits and impact on the quality of care

In this article we look at the importance of staff engagement in the success of Quality Improvement (QI) – exploring the definition of staff engagement and how it can lead to enhanced quality of care. We look at examples of best practice in QI and how these are achieved through collaboration. We also touch on how you can encourage staff engagement and how it can be transformative for your organisation.

Leadership skills for engaging staff in quality improvement

Engaging staff in quality improvement can seem like a daunting challenge, so in this article we look at the role of mangers in staff engagement and QI and explore what skills are necessary to achieve staff engagement. We look at how creating and communicating a clear vision and mission can help achieve quality transformation, as well as the importance of establishing a culture which is based on integrity and trust.

Collaborative working in healthcare and the importance of communication

Collaboration and communication are really important in healthcare – and in this article, we look at how you can be successful in both areas. We look at why teamwork is so important in successful Quality Improvement (QI) projects and we also examine tools to help you communicate well across projects and build a collaborative working environment.

Reward and recognition as motivators in healthcare

In this article we look at how reward and recognition are used across healthcare to support staff motivation. We delve into how recognising and rewarding team members for their participation, hard work and going ‘above and beyond' can be a powerful motivating factor. We look at how tools can help you monitor success in Quality Improvement and examine schemes such as Joy in Work, which can help recognise staff effort.

How training for QI plays part in building engagement

Building staff engagement is key to successful Quality Improvement (QI) and in this article we explore the reasons why health professionals should train for QI, what exactly they need to learn to succeed and the different types of learning methods. We focus in on the tools and methods required for shared learning in QI and how training can help you get your team on board, engaged and motivated for their QI journeys!

Creating a culture of continuous improvement

In this piece we look at how building a culture of improvement and introducing behavioural change requires consistency and dedication, but provides great rewards, including a range of improved patient safety and quality outcomes. We delve into the importance of developing a continuous improvement culture, look at the steps needed for building this and examine the key drivers for quality change.

How to motivate staff for quality improvement

We finish our series of articles looking at the methods available to help motivate staff for Quality Improvement. We delve into tried and tested methods and thinking, including: intrinsic motivation, purpose, autonomy and mastery. We also take a look at some real QI motivators which will not only help motivate colleagues to improve, but which will also leave teams feeling joyful and productive and ready to embrace change.