New UK Version – Top FAQs!

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Published on 23 October 2017 at 08:58

by Kerrie Preston

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We know change can be hard at first so we want to be on hand to help you every step of the way!

Have a question? Check out our FAQs...


  • Will my account still work?
  • Yes. Your user account will still work and all of your projects and links to organisations/groups are still there.
  • What do I need to do?
  • Just login and continue where you left off.
  • Do I need to change my password?
  • No, it is the same as before.
  • How do I access the new version?
  • Click on the Sign in button at the top of the page, or head straight to the login page: UK login page
  • If I don’t like the new system can I go back and use the old system?
  • No, but we are confident that the new system has everything you need and more.
  • How do I learn about what’s new?
  • The extensive Leaning Centre has been updated and there is a blog article highlighting some of the great new features.
  • Who do I contact if I need help?

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